Privacy & Cookie Policy

This policy explains what information thematchadealer (“we”, “us”) collects when you use our website and WORLD experience, how we use it, and your choices. By using this site and accepting our cookie notice, you consent to the practices described here.

1. Information we collect

• Information you give us — your name and email address when you join our list, build a cart, or take part in a group buy; any profile details (avatar, Instagram handle, message) you choose to add.
• Automatically collected — your IP address and approximate location (city/region/country), device and browser details, language, referring site, the pages and charms you view, and how you interact with the site.
• Order information — if you purchase, the details needed to process and ship your order (handled by our payment and shipping providers).

2. Cookies & tracking technologies

We use cookies, local storage, and similar technologies to run the site, remember your cart and preferences, measure traffic, and support advertising. This includes:

• Essential — keep the site working and remember your cart/session.
• Analytics — understand how visitors use WORLD (e.g. which charms are viewed) so we can improve it.
• Advertising — the Meta (Facebook) Pixel, which helps us measure and target our Instagram/Facebook ads and may set cookies and share limited event data with Meta.

You can control cookies through your browser settings and opt out of interest-based ads via your Meta ad preferences. Blocking some cookies may affect how the site works.

3. Email marketing & promotions

If you give us your email, you agree to receive promotional and marketing emails from thematchadealer — new drops, offers, group buys, and updates. Every email includes an unsubscribe link, and you can opt out at any time by clicking it or emailing us. We will still send you essential messages about any order you place.

4. How we use your information

• To run, secure and improve the website and WORLD experience.
• To save your cart, process orders, and coordinate group buys.
• To send promotions and marketing emails you’ve opted into.
• To measure and improve our advertising and understand where our visitors come from.

5. Who we share it with

We don’t sell your personal information. We share it only with service providers that help us operate, such as our database/hosting, email delivery, payment, and shipping providers, and with Meta for advertising measurement as described above. These providers process data on our behalf.

6. Your choices & rights

You can unsubscribe from marketing at any time, ask us what data we hold about you, or ask us to correct or delete it. To make a request, contact us using the details below. Depending on where you live, you may have additional rights under laws such as PIPEDA (Canada) or the GDPR (EU/UK).

7. Data retention & security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable measures to protect it. No method of transmission or storage is 100% secure.

8. Contact

Questions or requests: carlo@thematchadealer.ca or message us on Instagram @thematchadealer.